Pepia Support

Need help with Pepia, your account, a subscription, or a privacy request? Email support@pepia.co. We aim to reply within two business days.

In-app support

Open Profile → Help & support → Contact Pepia support to start a secure chat from the app.

Please do not include medication or peptide names, dose details, symptoms, measurements, journal entries, or other sensitive health information unless it is necessary for us to resolve your request.

Subscriptions

App Store subscriptions are billed and managed by Apple. You can manage or cancel a subscription in iPhone Settings → your name → Subscriptions → Pepia. Deleting the app or your Pepia account does not cancel an active App Store subscription.

If you already purchased Pepia Plus but access is missing, open Pepia and choose Restore purchase on the paywall or in your subscription settings.

Account and data

You can permanently delete your account in Profile → Data & privacy → Delete account. For access, correction, deletion, or other privacy requests, email support@pepia.co.

Review our Privacy Policy and Terms of Use.

Medical emergencies

Pepia cannot provide emergency or medical care. If you may be experiencing a medical emergency, contact local emergency services immediately. For suspected poisoning or a serious medication reaction, contact emergency services or the appropriate poison-control service in your location.